Privacy Policy

Aromastar Digital Marketing Agency (“Aromastar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, contact us, or engage our services.

1. Information We Collect

We may collect the following categories of information:

• Personal details — name, email address, phone/WhatsApp number.
• Business details — company name, industry, website URL, project or campaign requirements.
• Communication data — messages, briefs, files, and feedback shared via email, WhatsApp, forms, or calls.
• Payment information — billing details and transaction records processed through our payment gateway (we do not store full card or bank credentials).
• Technical data — IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.
• Account access — where required for setup or campaign management, temporary access to platforms such as Google Business Profile, Meta Business Suite, or hosting accounts.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare quotations or proposals.
• Deliver the services outlined in our packages, including web design, SEO, social media management, and paid advertising.
• Process payments and maintain invoicing and project records.
• Communicate project updates, reports, and support information.
• Improve our website, services, and marketing strategies.
• Comply with legal and regulatory obligations.

3. Sharing of Information & Third-Party Services

We do not sell your personal information. We may share limited information with trusted third parties strictly to deliver our services, including:

• Advertising platforms such as Meta (Facebook/Instagram) and Google Ads, for campaign setup and management.
• Hosting, domain, and website infrastructure providers.
• Payment gateway providers for processing project payments.
• Analytics and reporting tools used to measure campaign and website performance.
• WhatsApp Business and email service providers used for client communication.

These third parties are given access only to the information necessary to perform their function and are expected to handle it securely.

4. Data Security

We take reasonable administrative and technical measures to protect the information you share with us from unauthorized access, alteration, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve site performance, understand visitor behaviour, and support advertising analytics. You can control or disable cookies through your browser settings; doing so may affect certain website functions.

6. Client Content & Confidentiality

Any logos, media, business information, or credentials shared with us for the purpose of delivering a project remain the property of the respective client. We treat such content as confidential and use it solely for the agreed scope of work, unless prior written permission is given for wider use (for example, portfolio display as described in our Terms & Conditions).

7. Data Retention

We retain client information for as long as necessary to deliver our services, maintain business records, meet legal or tax obligations, and support any ongoing maintenance or retainer relationship. Information is deleted or anonymised when it is no longer required for these purposes.

8. Your Rights

You may request access to, correction of, or deletion of your personal information held by us, subject to any legal or contractual obligations that require us to retain certain records (such as invoices). To make such a request, please contact us using the details below.

9. Children's Privacy

Our services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

• We do not sell personal information, do not store complete card details, and do not intentionally collect sensitive personal information unless necessary.
• International Users: Your information may be processed and stored in India.
• Legal Basis: Consent, contractual necessity, legal obligations, and legitimate business interests.
• We may use Google Analytics, Google Ads, and Meta Pixel where implemented.
• In case of a significant data breach, we will notify affected users where required by law.
• This Privacy Policy is governed by the laws of India, including applicable provisions of the Digital Personal Data Protection Act, 2023.

Contact us

If you have any questions about this policy, please reach out to us directly:

Business Name: Aromastar Digital Marketing Agency
Email: aromastar25@gmail.com
Phone / WhatsApp: +91 91671 19822
Location: Navi Mumbai, Maharashtra, India
Website: https://www.aromastar.in